No or low sound because audio driver is corrupt or obsolete
Cause:
There is no sound coming from the speakers because the audio drivers are corrupt or obsolete.
Solution:
Install or reinstall the audio drivers.
1) Click the 'Start' button to display the 'Start' menu.
2) Select 'Settings' and select 'Control Panel'. (The 'Control Panel' window appears.)
Control Panel
3) Double-click 'Add New Hardware'.
Add New Hardware
4) To install or reinstall a new sound driver, do the following:
a) Click 'Next'.
b) Click 'No'.
c) Click 'Next'.
d) Select the 'Sound, Video and Game Controllers' from the 'Hardware Types' list box.
Sound, Video and Game Controllers
e) Click 'Next'.
f) To locate the type of sound card driver and install it:
1] Select the manufacturer of the sound card in the 'Manufacturers' list box.
Manufacturers
NOTE: If unsure of the manufacturer, consult the sound card documentation. If there is no documentation, Creative Labs is a common manufacturer of sound cards. Many cards will operate using one of the Creative Labs drivers.
2] Select the sound card model from the 'Model Type' list box.
NOTE: Again, if unsure of the model type, consult the sound card documentation. If there is no sound card documentation, many sound cards will function if the 'Sound Blaster' driver is selected.
3] Click 'Have Disk'.
4] Click 'Browse'.
5] Insert the disk with the sound card drivers in the appropriate drive.
NOTE: If the drivers are on a '3 1/2' diskette, the appropriate drive will be the 'A:' drive. Many common drivers are also included with the 'Windows 95' software.
6] Locate the folder where the appropriate drivers are located and select it.
7] Click 'OK'.
8] Click 'OK' from the 'Install from Disk' dialog box.
9] Click 'OK'.
10] Click 'Finish'.
